community fundraising information
ArtsConnex relies primarily on the support of community members such as yourself to operate our various programs, and to promote the visual and performing arts in our community. We receive little to no government or grant funding at this time.
One of our primary sources of funding comes from community fundraising campaigns. Here are some questions that are frequently asked regarding community fundraising campaigns. Your support keeps us strong. We want to ensure that we get your support and answer any questions you may have regarding our fundraising methods and campaigns.
Fundraising is the life-line of our Foundation. We utilize many community-driven means of fundraising to ensure that we are meeting our financial goals needed to support and maintain our healthy operations. We primarily use the following means of community fundraising: bottle drives, 50/50 raffles, cash/prize raffles, fundraising events, concerts, merchandising, product sales for the purpose of fundraising, business-to-business solicitation, and door-to-door residential canvassing.
It is proven that communities want to support local causes. Through door-to-door canvassing campaigns, we can ensure that our information is reaching as many community members as possible. It is intended as a means to get the community aware and involved in the great charitable work being done at a local level. It is also proven that most individuals are willing to donate to a cause that touches their hearts. Since the arts is a means of self-expression and a means of impacting lives of everyone, we feel that door-to-door is the best way to get people re-kindling their passion and support for the visual and performing arts.
Although our goal is to reach as many people as possible, we do respect individuals' privacy and wishes. Our fundraising team and volunteers are trained to skip houses bearing clearly posted NO SOLICITING signs. We take your privacy and your wishes very seriously. We apologize if our fundraisers miss the posting. Please note that houses bearing "No Flyers" or "No Junk Mail" are not skipped as those intentions are not indicated.
We promise we are not coming to your door at dinner time on purpose! Everyone partakes in dinner at different times. Statistically, more and more homes are having dinner between 7pm and 8pm. For this reason, we do not canvass past 8pm on a regular schedule basis. Our fundraisers are trained to keep an eye out for families eating dinner (when visible from the door) and skip those houses. If we do catch you at a bad time, our fundraisers are trained to take the least amount of time possible from your dinner. We appreciate your support and your time!
We take our fundraising legitimacy very seriously. All of our fundraisers are equipped with a weather-appropriate uniform bearing the ArtsConnex insignia. In addition to uniforms, all fundraisers are required to wear Foundation-issued photo identification with a 9-digit Foundation Code unique to that fundraiser. The fundraiser's identity can be verified by scanning the QR code on their identification, or by calling our donation verification line at 1-855-726-2787 and providing the Fundraiser's Identification code. If you do not feel safe donating at the door, we encourage you to donate securely online.
Our fundraisers are trained and equipped to take the following forms of payment securely:
Cash. Our fundraisers will take cash donation. You will be issued a receipt immediately. Please note that for the protection of the fundraisers, they are not given a float and thus may not be able to give you change. We recommend donating with a non-cash method for security reasons.
Cheque. Our fundraisers are able to accept cheques made out to ArtsConnex. Never write a cheque to the name of the fundraiser or leave fields blank.
Credit Card. Our fundraisers are equipped to securely take Visa, MasterCard, American Express and Discover cards. This is collected through a third-party payment processing gateway, Square Inc. Fundraiser will swipe your card on the reader. At no point will the Fundraiser ask to manually input your credit card information. This is for your protection. No credit card information is ever stored or collected by the Foundation.
Visa Debit. Our fundraisers can only take debit cards which bear the VISA™ logo on them, and possess a magnetic stripe. The Visa component on the card must be activated by your bank. (Visa Debit). At this point in time we cannot accept the RBC Virtual Debit card as it does not allow for swiping. We cannot accept regular Debit cards as it is not yet supported by our credit card processing system.
INTERAC eTransfer. You can securely transfer your donation as an eTransfer. (fees set by your financial institution may apply. See your bank information for details) Fundraiser will have the email address clearly printed on the back of their identification. Do not transfer to any other email address. Security Answer must be: encore (lower case)
YES! Not only are they secure, they are compliant with Federal legislation as well as with PCI compliance policies. We use Square to collect payments. Square is a world-renown credit card processing company with an impeccable security record.
Square’s approach to security is designed to protect both the donors and the organization. They monitor every transaction from swipe to payment, as well as continuously innovate in fraud prevention, and we protect your data like their business depends on it—because it does. Square adhere to industry-leading standards to manage their network, secure their web and client applications, and set policies across our organization.
Data never touches the Fundraiser's device. Square enables trusted transactions between both parties by making secure payments as simple as possible. Square does this by bringing to our sellers the technologies and monitoring that were once available only to the largest merchants.
Square encrypts transactions at the point-of-swipe and tokenizes data once it reaches their servers. Square tracks the transaction as it goes through the software. Square monitors your money until it’s deposited into the Foundation's bank account directly.
In addition, Square monitors each transaction to detect suspicious behavior from swipe to settlement. Square uses our algorithms to spot and freeze malicious or suspicious activity.
To learn more about how Square Technology protects your information, please click here.
If you choose to be recognized for your donation, our fundraisers may ask if they can take your picture. This is so we can show the world that you are making a difference in your local community through our social media. We want to show the world that people are donating locally. We would only post your first name and initial in conjunction with your image. For example, if your name is John Smith, we would caption you as John S. Having your photo taken and shared is a personal choice made exclusively by you. You do not have to do it.
No. At this point in time, ArtsConnex is a registered non-profit organization under Canada Revenue Agency (CRA), not a charity. As of September 2017, we started the application process to become a charitable organization under Canada Revenue Agency. Until ArtsConnex becomes a charity under CRA, all donations are simply gifts-in-kind to support the organization with no tax relief benefits. After obtaining charitable status, donations made prior to the charitable status date cannot be retroactively turned into tax deductible donations. Thank you for your selfless support and generosity.
Yes. In order to be able to receive donations on a regular basis, without having to rely heavily on our volunteers, we as an organization actively seek out the services of professional fundraisers to help us raise the funds we need to be able to operate. We only hire or contract the services of individuals who are passionate and interested in the visual, creative, and performing arts. We do this to ensure the fundraisers are a good representation of the Foundation. With that being said, often times, we do have volunteer campaigns, such as: bottle drives, chocolate sales, event promotion, etc. Thank you for your support!
Our fundraisers are compensated on a 1:3 ratio. Where they will receive $1.00 for every $3.00 collected in one-time donations. This ensures that ArtsConnex still receives the majority of the donation. Often times, our fundraisers are active members of one or more of our programs, in which case, community fundraising is offered as a fundraiser for their membership tuition. In this case, the ratio still applies, but, the fundraiser is compensated in the form of a dollar amount credited to their membership balance. In turn, allowing for 100% of your donation to be invested into our programs. The only time members are not paid for their door-door fundraising is if they choose to volunteer their time in order to fulfill their mandatory volunteer hours as part of their commitment to their chosen program.
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